Warranty and returns

Return procedure

For the purposes of realising a smooth processing of returned goods, we require your cooperation. Please fully complete our return document. This will allow us to easily determine the supply order of the goods and credit these items swiftly. Even when you return the goods yourself, it is important to fully complete the return document, as it could take a day or two before your request is processed. If the return document is not or not fully completed, we cannot guarantee that your request will be processed. 

The return sticker should be emailed to Peter Erkens: peter@braem.be

Download your return document here


Warranty procedure

Braem processes requests for warranty digitally. Through an online form, your request will automatically arrive in the mailbox of our responsible return goods. This will allow us to process your request more rapidly and therefore serve you better. You can find the direct link to the online form below. In case you might have any questions regarding the form or the warranty procedure, pease fell free to contact our return goods responsible directly: peter@braem.be

Online warranty form